Recently we had an issue with our older water softening system not shutting off after hours. Advance was able to put me in touch with one of their technicians who talked me through the procedure to temporarily remedy the situation. Advance then sent out technicians who tested the water, and advised installing a filter system due to the presence of arsenic in our water. We received a cost estimate within a few days, and installation of the system was done shortly thereafter. They completed the job in four hours. The technicians were knowledgeable, professional, and courteous. The entire affair was a positive experience. We were extremely pleased with Advance and would not hesitate to refer the company to friends and associates.
Joyce & Arol Charbonneau
Very unusual for me to post any experience but I realized, that after the most recent annual service, I had been doing business with AD&F for close to thirty years. That in itself is a testament to their success. Simply stated the people, service and product are way beyond good. Thanks!
We used Advance Pump & Filter for the first time in August 2021 and were very pleased with the experience. From the initial call to the office through service completion the Advance team was prompt, polite, and professional. Costs were in line with expectations which was an extra plus. We are happy to recommend their service to others in need of water related services.
Great people to do business with! Rob and all the folks in sales are exceedingly helpful and responsive. I get objective advice and best of all, they've always offered options for my equipment needs. Steve and all the service folks are RELIABLE, and the follow-up is without equal. You're going to be happy with Advance Pump and Filter!
We have used this company for 30 years and three homes. There's a reason we keep coming back and that is their knowledge and professionalism. We've obviously had many different techs but Advance must be good employers because their employees are always well trained and punctual.